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SHIPPING INFO

I will do our best to package and clearly write your address on your package. It is up to you as the customer though to make sure you correctly have typed up your address. If you do not correctly type up your address your product is more likely to be lost or returned to me in which you will be re-charged the shipping cost. Once the package has left my hands, I will have a tracking number for you after it has shipped and a receipt, but I claim no responsibility since now it is in the hands of the USPS.

RETURNS

All sales are final. If there is an issue with your product, please email me at furlanart@gmail.com

PAYMENT METHODS

I accept payments via Paypal invoicing only.

Please avoid paying for your commission by sending me money in any other form, as it will be considered a tip.

Privacy Policy

PRIVACY POLICY

My privacy policy promises your personal information like your name, address and payment information is not released into the public. I also want to respect your right to purchase things anonymously from the public since some of the subject material I sell isn't completely agreeable with everyone.

SAFETY SECURITY

I use payment through PayPal, so your payments are guaranteed to be protected and safe as well as I do not see your personal credit card or bank account information. 

  • When will you be opening for commissions?
    All the information on my commission status and future openings is listed and regularly updated on my trello. There are specific dates listed there, so if you are interested in grabbing a commission slot, partaking in an iron artist type of event or want to know when my next YCH will be posted - please go there and check the ‘commission updates’ section. On the very top, I list the most recent and future events, along with a tag clarifying if the commission slots are open or taken already. If you click the segment you are interested in you will be able to read up more on the event, prices etc.
  • Would you consider drawing X as a commission next time you open?
    I will happily draw most of your ideas. All the character specifications, fetishes and themes that I am not willing to work on are specified in my ToS. Please only note me about this if your commission idea is listed there as a ‘I may decline a commission that contains’.
  • Do you have a reserve commission queue? Can you list me on it?
    I get a lot of questions about this and let me tell you, if I granted each of the people asking a slot on my reserve queue, you would never live to see your commission being worked on. I do not reserve slots for commissions under any circumstances. I only accept commissions in the number specified by me when I open the slots.
  • Do you RP?
    I do not RP in general. I occasionally RP with my best friends, but only in private. I never RP with people I don’t know and I never RP sexually. I also do not own any RP sites, so if you see my character being used on sites like https://roleplay.chat/ please notify me about this, as they are using my character designs without my permission.
  • Can I use your character for roleplay, my project, as a placeholder for my novel protagonist etc.?"
    I do not allow using my characters for ANY purpose, by anyone. I put a lot of effort in creating them, they are close to my heart and they are not just pictures for me or figures that can be assigned any personality traits. They are fully formed and developed characters, with a personality, aspirations, backstory and kinks. Most of them have been given a large chunk of my personality, so seeing them abused by someone else (especially in a sexual manner) is the closest thing to internet molesting for me. Please don’t do it.
  • Can I get a commission with your character?
    I am happy to receive messages like that, no matter if it’s from me or from another artist. It’s always nice to know that people enjoy my characters. It’s almost like taking a selfie with someone, but over the internet. There is a big chance I would accept a commission like this, if it’s not sexualized. My characters generally won’t do what I wouldn’t, so I would be likely to only accept clean artworks with other characters. I am currently however in no position to invest money in commissions with people, so all I can give is permission for you to purchase a commission with my character and yours etc.
  • Why don’t you reply to ‘Hi’ notes and messages?
    I receive more and more messages titled ‘Hi!’ with the same quote in the actual message. Some of them can be more developed, like ‘Hi, how are you?’ or ‘Hi, I’m lonely, do you want to chat?’ etc. I am sorry, but I will not reply to such messages. First of all, because I receive too many of these. Secondly, because this isn’t any way to approach someone on the internet. This does not catch my attention or make me interested in getting to know you. I know this is harsh, but it’s the truth. If you have a specific question you want to ask me, no matter how dumb it might feel - please just ask away, so we can avoid the timewasting around talking how my day was. If your intention is to get to know me, make friends or chat, then please give me something to work with. Something that will make me want to approach you and devote the little free time I have for you. Due to how little time I have, I am not available for regular chats and as Tom Segura once mentioned in his standup ‘I am all friended up’. I wish the day was longer and I wish I was able to have time for more people, but it’s simply not possible. So I am very sorry, but an occasional chat is the most I can offer for you. So if you’re lonely, I’m not a good hit. I won’t be able to help you. Also please don’t double the ask and message me with ‘Can I ask you a question?’. Yes, yes, of course you can. Ask away.
  • Do you do Trades, collabs or requests?"
    TRADES I don’t do trades often. My trade status is listed in my profile info. I will only accept a trade if I don’t have any more than 3 trades waiting in queue. I will only accept trades with people around my price range (friends are always an exception) and having a style I like. If your watcher count is below mine I will draw your part of the trade after I receive mine. If it’s the other way around I will draw my part first. I am more likely to do a trade with you if you can draw bara and petite young looking characters. My preferred styles are realistic or toony. I am almost certain to decline a trade with someone who’s style resembles manga. I’m very sorry, I’m just not fond of this style. COLLABS Currently my collabs are closed. I don’t offer collabs often now and I only accept collabs from people around my watch count. Possible workload splits Sketch + linework | flats + shading Sketch + flats | linework + shading Income split I only accept 50/50 workload and income split and working with people around my watcher count. Terms and conditions for collabs I will only do collabs with people who aren’t over 2k watchers below my FA account. I have been used for promotion before and I am never happy with the result, sorry. The exception to this are my close friends. I will only accept to work on a collaboration with you if I like your style and work ethics or if I see you are capable of somehow making the effect of our work interesting and original. I ask that you don't take offence in this, some styles just aren’t my cup of tea. For collabs I will not accept any project bigger than 3 characters and no excessive backgrounds. Speak English well and be communicative, otherwise the collaboration will be stressful and could take ages and I am likely to drop it. REQUESTS I do NOT offer requests. I don’t work for free and I am not interested in exposure as payment. Due to some recent very unpleasant experiences I had with a mob of strangers (some of whom have turned against me, even after they received free art from me) I am no longer willing to organize raffles or free sketches. The only people who can count on any sort of preferential treatment are my Patrons and close friends.
  • Why are your YCH prices higher than your commission prices?
    There is a number of differences when I provide service for regular commissions and YCH. YCH are more luxurious within my services and YCH buyers have some conveniences over regular commission applicants. YCHs are first come first served. Meaning the moment you claim the YCH for yourself, it is guaranteed you will get the slot. Along with this, YCH customers receive priority in the completion of the artwork. Regular commissions are not guaranteed slots, not do they receive authomatic priority. Priority can be discussed (please view my ToS), but it is not a given. The process of taking commissions is not first come first served. I gather applications and choose a few commissions I will work on and the remaining applicants need to apply again next time I open more slots. With a chance you will not be chosen in the second round either. There is no preferential treatment, unless you are a regular customer or Patron (more on this in my ToS).

FAQ

FAQ
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